Refund policy

We are a small independent business and all our products are made to order, so we kindly request that before ordering you use the measurements on the sizing chart to ensure you have ordered the correct size as all sales are final. We only accept returns/exchanges for defective products and errors.

Damages and issues
Please inspect your order as soon as you receive it and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You’ll also need the receipt or proof of purchase. If your return does not meet the above criteria, we will not be able to issue a refund.

To start a return, contact us at fpcc@1911ink.com. 

If your return is accepted, please note you will be responsible for the postage fee. We do not accept responsibility for items lost in the post.

Items sent back to us without first requesting a return will not be accepted.

Unfortunately, we cannot accept returns on sale items or gift cards.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 14 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at fpcc@1911ink.com.